Ticketing

"Escape from The NINE ROOMS - Escape from The Runaway Train" is a game event that can be played by 1~4 players. You will not be grouped with other players, so you can enjoy the game with your own circle of friends or by yourself.

You will require a ticket to participate in this game. Please buy the correct ticket(s) for your group size.
*Children age 7 and above will require a ticket.

Children of age 15 and below are not allowed to participate by themselves. An adult of age 18 and above must be in the group and accompany the children at all times.

We are unable to process refunds after the purchase of tickets has been made.

Reselling of tickets is prohibited under any circumstances.

Ticket sales will be stopped if the session is full.

If the session is sold out online, tickets for that session will not be sold at the venue as well.

"The Final Room's Retry Ticket" can only be purchased on the day in cash.

Age Guidelines

Due to the level of puzzles, the recommended age is 15 and above.
Children below age 15 are still allowed to play, but it may be slightly challenging for them.

Participation of Pre-school Children

Pre-school children can be brought into the game by a guardian who is age 18 and above, and do not require a ticket.
For guardians, please make sure that the children are taken back to their homes by their appointed curfew.

Game Length

The game has a time limit of 50 minutes.

This game event consists of a series of small rooms you have to escape from. You may have to wait to enter the next room if the group in front of you is still occupying it. In this case, your remaining time will stop counting down.

The time taken to complete the game will vary between players.

The total estimated time spent at the venue is 60~120 minutes. Please set aside ample time when coming.

Continue Option

You can extend your game play by 10 minutes if you pay an extra 1,000 yen/player.

There is no rule to how many times you are allowed to use the Continue Option. However, you may not be allowed to use it multiple times during peak periods and the last session of the day.

The Continue Option is not available for the final room.

The Continue Option must be used by all players in the group.

Group Size

This game allows 1~4 players in a group to play.

This game lets you play with only your friends. You will not be grouped with players you do not know.

Clothing

You will need to walk around during the game, so please come in comfortable shoes and outfit. We do not recommend wearing skirts or dresses to this game.

The venue does not have shoes or clothes to rent out if you do not come in an appropriate outfit.

You will be entering a small room, so please do not bring large bags with you.

There is a cloakroom that can be used to store belongings for a fee (500 yen) at Tokyo Mystery Circus 1F service counter, but as space is limited we recommend that you use public coin lockers.

For Physically-Disabled Individuals

This game will require you to use all of your 5 senses. Please check the "Game Limitations" for more details. Certain rooms in the game will shake/vibrate while you are playing.
If you would like more information about this, please send us an inquiry.

For Non-Japanese Players

This game is available in both English and Mandarin Chinese as well!

Photos/Recording

You can take photos at the venue.
However, uploading photos or videos that reveal the puzzles (spoilers) online is strictly prohibited.

Regarding Spoilers

We ask that you do not upload photos or write about the puzzles (spoilers) online on any platform as it will ruin the game for future players.

Regarding Multiple Plays

The answers will not be revealed if your time runs out, so you can challenge the game again.
Please buy a new ticket to play the game again if you wish to.

Will I be grouped with other players I don’t know?

No, you will not be grouped with players you do not know. You can play the game with up to 3 other friends!

Is there an age limit?

There is no age limit to play the game. However, the difficulty level is made for age 15 and above.
Children of age 15 and below are not allowed to participate by themselves. An adult of age 18 and above must be in the group and accompany the children at all times.

Is this a scary game?

There will be times you are in a narrow or dark space, a shaking/vibrating room, or there will be loud sounds. However, there are no horror elements.

Can the game be played more than once?

Yes, it is possible. The answers will not be revealed if your time runs out, so you can challenge the game again.
Please buy a new ticket to play the game again if you wish to.

Can I get tickets at the venue on the day?

If the session still has available slots, you can buy tickets on the spot to play. However, if the session is sold out online, tickets for that session will not be sold at the venue as well.

Can I change the date or time on my ticket?

We are unable to make changes or process refunds after the purchase of tickets has been made. We are also unable to replace your lost or stolen tickets.

Are there cases where the event could be cancelled due to weather-related reasons such as typhoons?

Yes, the game may be cancelled if there is a typhoon or severe weather conditions. To get a refund for your ticket, please check the official website’s NEWS section at that time for the announcement. Please note that if the game is cancelled due to severe weather conditions, we are unable to take responsibility for your transportation fee to the venue.

Will everyone be able to escape?

No, not everyone is guaranteed to escape. It is an honor for only the best puzzle-solvers!

Can I use a coupon?

It is possible to use a coupon. Please see each coupon's individual information to check which games it can be used for.