What are "Pair Tickets"?

1 Pair Ticket will allow 2 players to participate in the game. For first-time players of this game title, please purchase 1 Pair Ticket.

What are "Try Again Pair Tickets"?

One Try Again Pair Ticket will allow 2 players to participate in the game. However, these tickets can only be used by players who have already tried this game title once before.
You will also need to show the "Try Again Card" that you received during your first play. Please remember to bring the "Try Again Card" when you come to play again.
*If it is your first time playing, but you come with someone who has played once before and has a "Try Again Card", you are both eligible to purchase the "Try Again Pair Tickets" at a lower price.

Are there any other tickets beside Pair Tickets?

This game must be played in pairs / two players, and cannot be accomplished alone.
During the game, each player is placed in separate rooms side-by-side, and must cooperate to clear the game.
Therefore, it is impossible to play the game alone.
We seek your understanding that only "Pair Tickets" are available.

What do you mean by "For pairs only"?

This Real Escape Game title is special in that it can only be played with 2 players - No more, no less.
Each player is placed in separate rooms side-by-side, and must cooperate to clear the game.
Bring a friend along to try it together!

Can I try the game multiple times?

This game has no debrief or game explanation after the game finishes.
For players who do not clear the game and want to try again, be sure to receive a "Try Again Card" after the game. You must bring the "Try Again Card" when you come to play again the second time.

If it is your first time playing, but you come with someone who has played once before and has a "Try Again Card", you are both eligible to purchase the "Try Again Pair Tickets" at a lower price.

However, for players who have played the game once before, we recommend coming with someone else who has also played the game before, instead of someone who is playing for the first time. This is to ensure both players enjoy the game equally.

When can we enter?

The time for entering and registering is 10 minutes prior your game session.
*Due to the nature of the game, you may not be allowed to join if you are late.

How long does it take in total?

Although the actual game play is 15 minutes, please set aside 30 minutes including instructions and explanation by the staff.

Are wheelchairs allowed?

Due to the nature of the game and also because the room is very narrow even for a physically abled person, we apologise that a wheelchair-bound person cannot participate.

What is the age limit?

Children of elementary school age and above will require a ticket. The game's level of difficulty can be enjoyed even by an elementary school child. However, to enjoy the game at its fullest, we recommend that the other player is an adult or guardian of the child.

Is there somewhere to leave our bags/luggages?

Small hand carry bags can be brought into the game room with you. For larger-sized bags and suitcases, you can leave them with the Ticket Counter on the 1st Floor with a fee of 500 yen. However, please note there is limited space available. If there is no space, we ask that you place your large belongings in a public locker.

Can I upload spoilers onto my blog or social media?

Spoilers are prohibited for this game. Do not upload answers or photos of the puzzles to your blog, Facebook, Instagram, Twitter, or any other digital platform. Please also be careful when you discuss the answers to the game after it has ended. There will be many players in the same floor or facility who have not tried the game yet.

How do I make sure that my friends and I play in the same team?

This game is played in a group size of 2 people. Therefore, if your group of friends is an odd number like 3 or 5, one person will not be able to participate. Please make sure to come in even numbers.