FAQ & Cautionary Points
CAUTIONARY POINTS
About Tickets
- - The Trio Tickets are for a team of 3 players, the Pair Tickets for 2, and the Solo Ticket for a single player to challenge the game. If you buy these tickets, you will not be paired up with another random player.
- - To participate in the game, you must have a ticket. Please purchase the correct number of tickets for your number of players, and don’t forget to bring it on the day.
- - Elementary school aged participants and above will require a ticket.
- - For safety reasons, we do not recommend that a pre-school child participates, even under the supervision of a guardian.
- - Groups that consist of only middle school aged and below participants will not be permitted to play. For middle school aged participants, a guardian must be present in the group. (e.g. 2 middle school students, 1 adult)
- - We are unable to process refunds after the purchase of tickets has been made. Also, once a ticket is bought, it cannot be changed to another category of ticket, so please be careful when purchasing tickets.
- - Reselling of tickets is prohibited under any circumstances.
- - The "2017 SCRAP FUN CLUB Member Coupon" can be used for advanced and at-the-door tickets. *Multiple coupons cannot be used for one purchase.
- - Tickets will become unavailable once a session hits full capacity.
- - If advanced tickets are sold out online, there will be no at-the-door tickets either.
At-the-door Tickets
- - If advanced tickets are sold out online, there will be no at-the-door tickets either."
Recommended Age
- - Due to the nature of the game, the recommended age is middle school aged and above.
Length of Game
- - Gameplay time varies from 15min ~ 45mins.
If you are seen and shot by an enemy, the time you have to clear the game will decrease. However, there are also items called "Rations" that will add time to your game play if you find them.
Therefore, the time taken to play the game varies with players.
How to Continue (Extension)
- - A 10-minute extension of the game is possible at an additional cost of 800yen.
- - This option to extend may not be allowed during peak periods and the last session of the day.
- - The 10-minute ""Continue"" option must be used by all players in the team.
Teams
- - This game allows for 1~3 players per team.
- - ThroughoutThroughout the game venue, up to 30 players can be playing at the same time. However, the game must be challenged in groups of 3s.
Attire
- - You will need to move, hide and squat during the game, so please come in comfortable shoes and outfit.
- - You can store your belongings in our free lockers (30x36x42cm).
- - Due to the nature of the game, please refrain from wearing high heels.
- - The game venue rents out crocs and pants if your outfit is not appropriate for the game.
Pre-school Children
- - For safety reasons, we do not recommend that a pre-school child participates, even under the supervision of a guardian.
Players with Special Conditions
As you will have to move a lot during the game, participants with the following conditions cannot participate. If you are unsure about your eligibility to participate, please contact the store and inquiry beforehand.
- - Expecting mothers
- - Wheelchair bound participants
- - Those with walking disabilities
Non-Japanese Players
- - This game is available in both Japanese and English/Chinese.
Photography and Videography
- - There will be a designated photo booth to take photos at after the game. No photography or videography is allowed during the game.
Spoilers
- - Uploading spoilers in the form of photos or text on a blog, Twitter, Facebook, or any other digital platform is strictly prohibited.
Play it again
- - Unlike other Real Escape Games, this game can be played more than once.
FAQ
I’m a shy person! Will I be grouped up with other players I don’t know?
If you purchase Trio Tickets, Pair Tickets, or Solo Ticket, you will not be grouped with other players!
As the names suggest, the Trio Tickets allow 3 players to play together, the Pair Tickets 2 players, and the Solo Ticket for a single player to challenge the mission.
Are there puzzles to solve in this game?
There are no actual puzzles involved in the game.
The game mainly requires you to move your body physically to get through the game. However, it does require you to use your brain and at times, deduce how to complete the mission.
I’m bad with horror and dark places! Is the game scary?
There is no horror element at all!
It is an action game where you are a spy infiltrating into an enemy’s base. There will be the thrill of hiding yourselves and making sure you’re not caught by the enemy’s guards. Also, the environment may be a little dim, but there will not be any ghosts, jump scares, or anything suddenly appearing behind you.
It sounds so exciting! I want to join it right now! Can I get tickets on the day?
If at-the-door tickets are still available for that session, you can pay and play on the day!
However, if advanced tickets (bought online) are sold out, there will be no at-the-door tickets as well.
Does the game have a time limit?
Yes, this game has a time limit!
When you start the game, you will have 15 minutes to clear the mission. However, if you are seen and shot by an enemy, the time you have to clear the game will decrease. Also, there are items called "Rations" that will add time to your game play if you find them.
Therefore, the time taken to play the game varies with players.
Let's aim to complete the mission within the time limit.
I want to really feel like I'm Snake! Can I cosplay as a spy and play the game?
Of course you can!
However, please note that there is no space at the venue to change. Also, you will be required to wear a vest provided by the staff. Please refrain from wearing costumes that are too large that hinder wearing the vest. Try not to bring any props as well as it may get in the way of the game. If the staff concludes that your costume is inappropriate for play, you may be denied entry to the game.
I accidentally bought a ticket for the wrong timing. Can I change my ticket?
Changing your time slot or getting a refund after a ticket is bought due to personal circumstances will not be allowed. Also, we are unable to reissue a ticket that has been lost. We seek your understanding on the matter so please be careful when buying and holding onto your tickets.
My train stopped moving because of the typhoon! Can I get a refund?
To get a refund for your ticket in the case of severe weather conditions, please check the official website’s NEWS section at that time for the announcement. Please note that if the game is cancelled due to severe weather conditions, we are unable to take responsibility for your transportation fee to the venue.
Will everyone be able to complete the mission?
For this game, it is not guaranteed that everyone will be able to complete the mission in the given time. Please cooperate with your teammates and try to complete it within the time limit! Also, unlike other Real Escape Games, you can play this game more than once. Therefore, there will not be any debrief session to explain how the game works at the end of the game.
Will I be able to enjoy even if I don't know about Metal Gear Solid?
Of course you will! You will be able to enjoy the thrill of becoming a spy and infiltrating into an enemy's base, even if you don't know the story well.
