Terms of useTerms of use

Game limitations (Game specific)

Age Guidelines
Due to the level of puzzles, the recommended age is 6 and above.
*Children below 6 may participate for free only if accompanied by a parent or guardian of age 16 and older who is also participating in the game.
*Any player older than the age of 6 will require a ticket to play the game.
The recommended age in order to fully enjoy this game
10 and up.
Other limitations
None
Please reach out to a nearby staff immediately if you're feeling unwell during the game.
Pregnant individuals

(Players will need to go up and down stairs within the venue. While it may be possible to use the elevator, it depends on how crowded it is on a given day. Please inquire with a nearby staff member.)
Baby stroller

(Players will need to go up and down stairs within the venue. While it may be possible to use the elevator, it depends on how crowded it is on a given day. Please inquire with a nearby staff member.)
Carrying a child

(Players will need to go up and down stairs within the venue. Also, you will need a free hand to carry your game kit around. Please keep these in mind while carrying your child.)
Intoxicated individuals
Will not be allowed entry into the venue.
Weak heart
Visually impaired
×
Physically impaired (unable to use hands)

(Only individuals who have a caretaker available to assist them. The game involves physically picking up items.)
Physically impaired (unable to hear)
Physically impaired (unable to use legs)

(Possible if you can get around on your own. Players will be required to go up and down stairs within the venue. While it may be possible to use the elevator, it depends on how crowded it is on a given day. Please inquire with a nearby staff member.)
Wheelchair bound (Unable to walk)

(Players will be required to go up and down stairs within the venue. While it may be possible to use the elevator, it depends on how crowded it is on a given day. Please inquire with a nearby staff member.)
Neck and spinal cord injuries
Mental issues

(Only if the player is able to understand and follow instructions from the staff properly, and is accompanied by a guardian.)
Color blindness (Depends)

*For those who have difficulty discerning between different colors such as red, yellow, green etc., please refer to a separate set of hints we have prepared for you.
Age Limit
No age limit.
Pre-school children can be brought into the game by a guardian, and do not require a ticket.
Recommended age to fully enjoy the game
Age 15 and above
Players with the following conditions cannot participate
We highly advise the following groups of people to refrain from participating in this game in case it triggers any form of stress for them:

・People who do not like to be locked in small rooms
・People who do not like dark rooms

Certain rooms in the game will shake/vibrate while you are playing.
If you suffer from motion sickness, or are generally unsure whether or not you can play, please contact us in advance to inquire.
Pregnant Women
Children in a baby stroller/pram
×
Play while carrying a baby on your back
×
Play while carrying a baby in front of you
×
Intoxicated individuals
×
Players with heart conditions

Please inquire
Players who are visually-impaired
×
Physically disabled players (Unable to use hands)

Please inquire
Deaf players

Please inquire
Physically disabled players (Unable to use legs)

Please inquire
Wheelchair users (Unable to use legs)
×
Players with neck or spinal cord issues
×
Players with intellectual disability

(Only individuals who can follow the staff's instructions, and have a caretaker with them if necessary)
Age limit for participating in the game
(Age 6 and above)
・Age 6 and above will require a game kit to play
・It is free of play for children under 6 only if they are accompanied by a guardian aged 18 and above
Recommended age to fully enjoy the game
Age 10 and above
Other conditions to note
-
Pregnant Women
✓ In order to explore the venue in detail, it will be necessary to use the stairs to travel from floor to floor. It is possible to use the elevator if the staff are notified, however, if the venue is particularly crowded, there may be long queues to use the elevators.
Children in a baby stroller/pram
✓ In order to explore the venue in detail, it will be necessary to use the stairs to travel from floor to floor. It is possible to use the elevator if the staff are notified, however, if the venue is particularly crowded, there may be long queues to use the elevators.
Play while carrying a child on the back
✓ In order to explore the venue in detail, it will be necessary to use the stairs to travel from floor to floor. It is possible to use the elevator if the staff are notified, however, if the venue is particularly crowded, there may be long queues to use the elevators.
Play while carrying/holding a child
✓ In order to explore the venue in detail, it will be necessary to use the stairs to travel from floor to floor. It is possible to use the elevator if the staff are notified, however, if the venue is particularly crowded, there may be long queues to use the elevators.
Intoxicated individuals
×
Players with heart conditions
Players that are visually-impaired
×
Handicapped players (Unable to use hands)
✓Possible to play if accompanied by another person (accompanying person) capable of providing the assistance required.
Deaf players
✓Possible to play if accompanied by another person (accompanying person) capable of providing the assistance required.
Handicapped players (Unable to use legs)
×
Wheelchair-bound players (Unable to use legs)
×
Players with neck or spinal cord issues
Players with mental disabilities
(To be confirmed on the spot)
✓ (*Only if the player is able to understand and follow instructions from the staff properly, and is accompanied by a guardian)
Age limit for participating in the game
N.A.
・Elementary school aged and above will require a ticket to play
・It is free of entry for pre-school children only if they are accompanied by a guardian age 18 and above
Recommended age to fully enjoy the game
Elementary school aged and above
Other conditions to note
Players afraid of dark places
・Claustrophobic players
Pregnant Women
✓ (take extra care)
Children in a baby stroller/pram
×
Play while carrying person on the back
✓ (However, please refrain from causing inconvenience to other players)
Play while carrying a person
✓ (However, please refrain from causing inconvenience to other players)
Intoxicated individuals
×
Players with heart conditions
✓ (take extra care)
Players that are visually-impaired
×
Handicapped players (Unable to use hands)
×
Deaf players
△ please enquire
Handicapped players (Unable to use legs)
Wheelchair-bound players (Unable to use legs)
△ please enquire
Players with neck or spinal cord issues
×
Players with mental disabilities
(To be confirmed on the spot)
✓ (*Only if the player is able to understand and follow the staff's instructions properly, and is accompanied by a guardian)